Of course, I’m not a little elderly woman who would give into them so I hang-up on each one after they refuse to let me speak with their superior.
But not ONE of them said anything about the outage. WE CAN’T HELP YOU OTHERWISE.” You know, what they are trained to say in any situation. I just keep hearing, “OH YES MAM WE CAN SCAN YOU COMPUTER FOR 60$ FEE. I called about five different support lines ALL of which are located in a different country and barely speak english. So of course, my mother is scared to death and calls me crying and then we start this huge search trying to find out what is happening. However, we would have to pay a large fee. She said that she has antivirus and that it says she has no viruses, but they continued to tell her THEY can only fix it and if she didn’t all of her banking information and anything else would be stolen by hijackers. Instead they accessed her computer and after seeing what her email looked like, said that it was due to a virus she had.They said for 200$ they could scan the computer and get rid of the virus that was supposedly only affecting her email and nothing else on her computer.
My elderly mother’s email went down due to the outage but when she called customer support to find out what was happening, they did NOT tell her it was because of the outage. Hotmail / MSN has these outages on purpose is what I’m guessing. Ultimately I established a new Yahoo! e-mail account and will go with that and gmail if the Hotmail and/or Outlook problems recur. The second respondent the next day conceded there was in fact a system problem. So I don’t know whether the takeover, if it had happened, similarly would have included a pitch to sell me something. He suggested taking over my computer remotely, but it didn’t end up happening because I’m antiquated electronically, don’t have a cell or cordless, and there’s 15 feet between the computer and the landline. I phoned toll-free numbers twice, and the first respondent claimed there was no problem on Hotmail’s end. In Outlook, it was a deadend missing the click location in subsequent steps. Meanwhile, moderators and others kept posting an https fix on the above and other similar threads, but step 5 in the fix only worked in Hotmail. Eventually, on an occasion I logged in sucessfully to a good inbox, I opted to revert to Hotmail. I was among those who switched from Hotmail to the new Outlook, without much more luck addressing a problem that went on for five days. That’s now been disabled so that no more replies can be posted. The longest running thread on this subject, starting 05Sep2012, was at: Which really invites the question: why are y’all still using a service that leads to your reading this article?
#I cant access my msn email account update
Now, in 2010, desparate Hotmail users who are unable to access their email due to a Hotmail server outage come to our site so reguarly that it just makes more sense to update this article, rather than to try to write a new one each time. (Read about the 2007 widespread Hotmail outage here.) In 2007, we added a new article following another massive server outage. In fact, Gmail is a particular pain point for Microsoft’s Hotmail, as according to a report by email analysis firm Return Path, more people switching to Gmail are switching from Hotmail than from any other webmail source – fully twice as many as are switching from Yahoo.
Which might be preferable to Microsoft than the alternative, which is that he take his business to one of the other webmail providers who are nipping at Microsoft’s heels, most notably Google’s Gmail, which offers a gig of storage for free. Said Dwight Foster, a California Hotmail customer who pays for extra storage, “For a company the size of Microsoft, which bills themselves as a progressive, consumer-friendly organization, they’re really taking a long time to fix this,” adding “I’m about to blow a gasket.”
#I cant access my msn email account free
Back then, while it was not known how many of Hotmail’s 187million customers were affected, it is known that customers using both the basic free Hotmail service, and customers who pay for beefed up storage, were unable to access their Hotmail accounts.
0 kommentar(er)
